Payment Policy

Clear payment information for every order

Review the available payment method, order total and any delivery charge before confirming your purchase.

Cash on Delivery

Cash on Delivery is currently available at checkout for eligible orders. Availability may depend on the product, quantity, order value and destination. Placing an order does not override delivery or stock limitations.

Checkout total: product prices and the delivery amount shown in the order summary make up the displayed total. If a special bulk, custom or destination-specific charge is required, it will be confirmed before the order is finalised.

Check your details

Use an active phone number and complete delivery address so the order can be confirmed and delivered without avoidable delays.

Custom and bulk orders

Payment arrangements for customised or high-quantity orders are confirmed with the quote before production begins.

Order confirmation

An order may require contact to confirm stock, custom artwork or live-plant delivery feasibility before fulfilment.

Price and payment safety

Review the product, quantity, delivery charge and total shown at checkout.
Do not send passwords, PINs or one-time verification codes to anyone.
For questions about an existing order, contact us with the order number.
Any refund or replacement decision follows the applicable Returns & Refunds and Live Plant policies.

Questions before checkout?

Message us with the product link and delivery city.

Contact support